Terms of Service
Last Updated: September 29, 2026
Welcome to Dossier Desk (the "Company"). By utilizing our corporate document retrieval services (the "Services"), you agree to be bound by the following Terms of Service. Please review these terms carefully prior to initiating an order.
1. Scope of Service & Geographic Boundaries
Dossier Desk specializes exclusively in the research and retrieval of public corporate records maintained by the Texas Secretary of State (TXSOS) and the Texas Comptroller of Public Accounts.
Consistent with the domestic delivery acknowledgment accepted at checkout, our Services are optimized solely for records intended for use within the United States and its territories. The Company does not provide physical wet-ink processing, foreign consular legalization, or international apostille formatting.
2. Secure & Encrypted Digital Delivery
To safeguard sensitive business intelligence and ensure complete privacy, all retrieved records are delivered via our fully encrypted corporate webmail architecture.
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End-to-End Encryption: Your completed order is compiled into a secure digital PDF and transmitted through an enterprise-grade, encrypted mail system. This ensures that your corporate records remain completely private, protected from interception, and accessible only to the designated recipient.
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Access Protocols: Clients are solely responsible for providing a secure, active, and correctly spelled email address at checkout to guarantee the seamless receipt of their encrypted delivery files.
3. Order Submission & Entity Identification
Clients are responsible for providing accurate identifying details, including the precise legal entity name, Texas Taxpayer Number, or TXSOS Charter Number, when placing an order with Dossier Desk.
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Database Discrepancies: While our specialists cross-reference public search engines to ensure precision, Dossier Desk relies on the data actively published by state registries. We are not responsible for delays or errors resulting from inaccurate client input or outdated state databases.
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Modification Requests: Due to our automated fulfillment pipeline, orders are processed immediately upon submission. Modifications or cancellations cannot be accommodated once a retrieval request has been initiated with the state portal.
4. Delivery & Fulfillment Parameters
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State Interventions: If a public record request is blocked, flagged, or rejected by the Texas Comptroller due to the target entity’s franchise tax delinquencies, structural suspensions, or compliance issues, Dossier Desk will notify the client.
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Earned Fees: Because our service fee covers the research, execution, and state transaction processing costs, fees remain earned and are non-refundable in the event a state agency blocks a document release due to the target entity's non-compliance.
5. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT shall Dossier Desk, its directors, employees, or specialists be liable for any indirect, incidental, special, consequential, or punitive damages—including, without limitation, loss of profits, data, use, goodwill, or other intangible losses—resulting from your access to or use of, or inability to access or use, our Services.
THE TOTAL AGGREGATE LIABILITY of Dossier Desk for any claim arising out of or relating to a document retrieval order, whether in contract, tort, or otherwise, shall be strictly limited to a refund of the exact service fee paid by the client to Dossier Desk for that specific transaction. We assume no financial or legal liability for business delays, missed closing deadlines, or third-party contract rejections resulting from delayed or withheld state registry documents.
6. Intellectual Property & Document Authenticity
All digital delivery platforms, proprietary intake form layouts, and brand materials are the exclusive intellectual property of Dossier Desk. Documents retrieved from the Texas Secretary of State or Texas Comptroller are public records; however, Dossier Desk provides these files certified as-is from the state database and makes no independent warranties regarding the internal accuracy or financial truthfulness of the target entity's corporate filings.
7. Governing Law & Dispute Resolution
These Terms of Service and any disputes arising from our retrieval services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of the Services shall be instituted exclusively in the state or federal courts located in Texas.